Who can I contact if I believe my mobilehome park manager/owner is violating my mobilehome residency rights?

Currently, if you believe a violation of the Mobilehome Residency law has occurred, enforcement is limited to the
court system, i.e. via either local small claims or superior courts; the latter often requiring that a lawyer be hired by
the homeowner. Beginning July 1, 2020 the Mobilehome Residency Law Protection Act establish a new
enforcement system that is administered by HCD for violations of the Mobilehome Residency Law. HCD shall
provide assistance in taking and helping to resolve and coordinate the resolution of those complaints. All complaints
shall be reviewed, with the most egregious being referred by HCD to local nonprofit legal aid offices for enforcement
at no cost to the homeowner. If multiple complaints are received involving the same park manager/owner they will
be consolidated to a single investigation. HCD will provide you with a letter confirming receipt of each filed
complaint which references the provisions of the Mobilehome Residency Law that pertain to the complaint. In
evaluating a complaint HCD may request that the park owner furnish a copy of any relevant documents within 15
days, and can fine a park owner who fails to comply $250.00 for each such failure. If HCD selects a complaint for
enforcement, both the homeowner and the park owner will be notified and given 25 days to negotiate and resolve
the matter before it is referred to a local legal provider for enforcement. Any alleged health and safety or Title 25
violations shall continue to be handled by HCD as is currently the case. For questions regarding the MRLPP
call (800) 952-8356, email [email protected] or visit www.hcd.ca.gov .
Recap:
● The court system is the only current way to enforce violations of the Mobilehome Residency Law, while HCD
handles Title 25 Health and Safety violations.
● Mobilehome Residency Law Protection Act enables HCD to receive and evaluate complaints re: MRL violations
forpossible local law office enforcement. Multiple complaints it will be condensed into a single investigation.
● There is no cost to the homeowner if legal action is taken by local legal enforcement.
● HCD shall review all complaints and send the complainant a confirming receipt referencing the applicable MRL
provision(s).
● Only the most egregious complaints shall be referred by HCD for legal enforcement.
● Selected complaints first require a 25-day period for informal resolution by the parties.
●For questions regarding the MRLPP call (800) 952-8356, email [email protected] or visit www.hcd.ca.gov
See resource guide on page 83 for local resources.

Resident Asked on October 24, 2022 in Assistance.
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